Effective date: 23 August 2025
Trustigo values your privacy and is committed to protecting the personal data of our users, clients, and their customers. This Privacy Policy explains what information we collect, how we use it, and the rights you have under applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
Information we collect
When you use Trustigo, we may collect the following types of information:
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Account information: such as your name, company name, email address, and login details.
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Client recommendations: text, ratings, or other content submitted by your clients through Trustigo.
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Usage data: technical information such as IP address, browser type, device information, and activity logs.
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Payment information: billing details necessary to process subscriptions (handled securely by our payment provider).
We collect only the minimum information necessary to provide and improve our Services.
How we use information
Trustigo uses the information we collect to:
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Operate and provide our Services to you and your business
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Verify and display client recommendations
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Process payments and manage subscriptions
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Improve platform functionality and security
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Comply with legal obligations and regulatory requirements
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Communicate important updates about your account or our Services
We do not sell or rent personal data to third parties.
Legal basis for processing
We process personal data only when we have a valid legal basis under the GDPR, including:
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Contractual necessity: to provide our Services under the Terms of Service
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Legitimate interests: to improve our Services and ensure platform security
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Legal obligations: to comply with applicable laws and regulations
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Consent: where you or your clients explicitly agree to the processing of personal data
Data sharing and third parties
Trustigo works with selected third-party service providers to deliver our Services. These providers may include:
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Hosting providers for secure data storage
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Payment processors for subscription billing
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Analytics providers for platform performance monitoring
We require all providers to comply with GDPR standards and ensure appropriate safeguards are in place.
Data retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. After this period, data is securely deleted or anonymized.
You can request deletion of your account data at any time. Client recommendations may be retained for a limited time to ensure accuracy and compliance.
Your rights
Under the GDPR, you have the following rights:
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Right of access: to request a copy of your personal data
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Right to rectification: to correct inaccurate or incomplete data
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Right to erasure: to request deletion of your personal data
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Right to restriction: to limit how your data is processed
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Right to data portability: to receive your data in a structured, machine-readable format
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Right to object: to object to processing based on legitimate interests
You can exercise your rights by contacting us at info@trustigo.com.
Security of data
Trustigo takes appropriate technical and organizational measures to protect data against unauthorized access, loss, or misuse. While we work to safeguard your data, no method of transmission or storage is fully secure.
International data transfers
Trustigo primarily stores and processes data within the European Union. If data is transferred outside the EU, we ensure it is protected by adequate safeguards, such as Standard Contractual Clauses.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date. Continued use of Trustigo after updates means you accept the revised policy.
Contact us
If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: info@trustigo.com
